Stories of Gratitude

This is why we get up in the morning

We work very hard so we can do one thing really, really well, and because our team is so committed to rigorous and ongoing training, and the upholding the highest standards in the industry, we get to come into people’s lives and help them—patients, family members, and healthcare professionals—when they need it most. We consider ourselves pretty lucky.

Letters


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A Bit of Gratitude

I would just like to take a moment to express my thanks and gratitude on a job well done. We recently had a child born on our labor and delivery unit. Our patient spoke no English and Ron, our interpreter, was fantastic. This was his first delivery, and though nervous he was extremely professional and spoke kindly and in a reassuring fashion to our patient. Please let Ron know he was much appreciated and he did an awesome job. The little baby girl is doing well. Her first words will be Gracias Señor Ron!”

Dr. Adam Kansagor

Aultman Hospital


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Tragedy and Comfort

We were dealing with a tragic situation – the death of a child. Adding to the difficulty of the situation was our language barrier with the parents. As you can imagine, walking parents through the experience of removing life supporting machines and allowing their child to die naturally is a delicate and long process. Pacing and timing are difficult even when you are not dealing with a language barrier.

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Reverend Marianne Brandon Wilson

Staff Chaplain II


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Experts in Training

Carmen exceeded my expectations for vendor training. She is a true professional and passionate about the needs of patients that do not have English as their first language. We learned much from her. I counted the number on our attendance sheets and we reached 476 people between the 2 hospitals. Probably more as some did not sign in.”

Carolyn Poirier BSN RN-BC

Educator, Department of Educational Services

Providence Sacred Heart Medical Center


Testimonial Videos

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MARTTI – Connect, Communicate, Care

MARTTI – Connect, Communicate, Care

A new tool at Children’s Hospital & Medical Center is helping us break down the language barrier to deliver the very best care and experience for all families. Meet MARTTI.

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January 31, 2017

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Nebraska Hospital Association Features BryanLGH and Language Access Network

Nebraska Hospital Association Features BryanLGH and Language Access Network

BryanLGH on their journey to using Martti as their solution to better meet the needs of some of their patients who have an emergent need for interpreting services.

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June 1, 2016

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KGMB Coverage of Language Access Network at Queens Medical Center

KGMB Coverage of Language Access Network at Queens Medical Center

See how Queens is providing translators for over 200 different languages through the Martti Platform.

Watch Video

January 29, 2013

 

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